:root{color-scheme:dark;--bg:#101010;--surface:#1b1b1b;--raised:#242424;--ink:#f8f8f8;--muted:#b5b5b5;--line:#393939;--accent:#ff7a44;--good:#9ae0b1;--bad:#ffaaaa;--font:'Geist',system-ui,sans-serif}
*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:400 15px/1.6 var(--font);-webkit-font-smoothing:antialiased}button,input,textarea{font:inherit}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{cursor:wait;opacity:.7}a{color:inherit}:focus-visible{outline:2px solid var(--accent);outline-offset:4px}[hidden]{display:none!important}
.app{width:min(100%,620px);margin:auto;padding:22px 18px calc(104px + env(safe-area-inset-bottom))}.app-header{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:24px}.brand-lockup{width:176px;max-width:100%;height:auto;display:block}.app-header small{display:block;color:var(--muted);font-size:12px;margin:6px 0 0 4px}.refresh{min-height:44px;padding:8px 12px;background:var(--raised);border:1px solid var(--line);border-radius:10px;color:var(--ink);font-size:13px}
.help-shortcut{display:flex;align-items:center;justify-content:space-between;gap:12px;width:100%;border:0;background:var(--raised);color:var(--ink);text-align:left;padding:15px 16px;border-radius:12px;margin-bottom:24px}.help-shortcut b{font-size:14px}.help-shortcut small{display:block;font-size:12px;color:var(--muted)}.help-shortcut>span:last-child{color:var(--accent);font-size:22px}h1{font-size:26px;line-height:1.25;margin:0 0 10px;font-weight:600;text-wrap:balance}h2{font-size:18px;line-height:1.35;margin:0 0 10px;font-weight:600}h3{font-size:15px;margin:0 0 6px}p{margin:0 0 16px;text-wrap:pretty}.muted{color:var(--muted)}.intro{color:var(--muted);margin-bottom:20px}.panel{padding:22px;background:var(--surface);border-radius:16px;margin-bottom:16px;min-width:0}.tag{display:inline-flex;align-items:center;gap:8px;font-size:13px;color:var(--muted);margin-bottom:14px}.tag:before{content:'';width:7px;height:7px;background:var(--accent);border-radius:50%}.tag.good{color:var(--good)}.tag.good:before{background:var(--good)}.tag.bad{color:var(--bad)}.tag.bad:before{background:var(--bad)}.phone{font-size:13px;color:var(--muted);margin-bottom:6px}.status-title{font-size:25px}.next{font-size:13px;color:var(--muted);padding-top:16px;border-top:1px solid var(--line);margin-top:18px}.actions{display:flex;gap:10px;flex-wrap:wrap}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:46px;border:1px solid var(--line);padding:10px 16px;background:var(--raised);color:var(--ink);border-radius:10px;text-decoration:none;font-weight:500;text-align:center}.btn.primary{background:var(--accent);color:#18100c;border-color:var(--accent)}.btn.full{width:100%}.btn:hover,.refresh:hover{filter:brightness(1.1)}.steps{list-style:none;padding:0;margin:22px 0 0;display:grid;gap:16px}.steps li{display:flex;gap:12px;color:var(--muted);font-size:14px}.steps i{display:block;width:22px;height:22px;border:1px solid var(--line);border-radius:50%;flex:none;line-height:20px;text-align:center;font-size:12px;font-style:normal}.steps li.complete i{background:#22432d;color:var(--good);border-color:#22432d}.steps li.current{color:var(--ink)}.steps li.current i{border-color:var(--accent);color:var(--accent)}.steps small{display:block;font-size:12px;color:var(--muted)}
.nav{position:fixed;bottom:0;left:50%;transform:translateX(-50%);display:grid;grid-template-columns:repeat(4,minmax(0,1fr));width:min(100%,620px);background:#191919;border-top:1px solid var(--line);padding:10px 8px calc(10px + env(safe-area-inset-bottom));z-index:20}.nav button{display:grid;place-items:center;gap:3px;min-height:52px;border:0;background:transparent;color:var(--muted);font-size:12px;border-radius:8px}.nav button[aria-selected=true]{background:#2b2b2b;color:var(--ink)}.nav svg{width:20px;height:20px;stroke:currentColor;fill:none;stroke-width:1.6}.notice{padding:16px;border-radius:12px;background:#26221f;margin-bottom:18px;font-size:14px}.notice p{margin:0}.notice a{display:inline-block;margin-top:10px;color:var(--accent)}
.conversation{display:flex;flex-direction:column;gap:12px;max-height:340px;overflow:auto;margin:16px 0;padding:4px 0;scrollbar-width:thin;overscroll-behavior:contain}.bubble{background:#2a2a2a;padding:12px 14px;border-radius:12px;max-width:92%;align-self:flex-end;white-space:pre-wrap;overflow-wrap:anywhere;font-size:14px}.bubble.staff{align-self:flex-start;background:#33302c}.bubble b{display:block;font-size:12px;margin-bottom:4px;color:var(--accent)}.bubble time{display:block;color:var(--muted);font-size:11px;margin-top:6px}.empty-chat{color:var(--muted);font-size:14px}.support-form label{display:block;font-weight:500;font-size:14px;margin-bottom:8px}.support-form textarea{width:100%;min-height:110px;padding:12px;color:var(--ink);background:#101010;border:1px solid #555;border-radius:10px;resize:vertical}.support-meta{display:flex;justify-content:space-between;gap:12px;color:var(--muted);font-size:12px;margin:6px 0 12px}.feedback{font-size:14px;margin:12px 0;color:var(--good)}.feedback.error{color:var(--bad)}.support-note{font-size:13px;color:var(--muted);margin:16px 0 0}.faq{border-top:1px solid var(--line);padding:15px 0}.faq:last-child{padding-bottom:0}.faq summary{cursor:pointer;font-weight:500;font-size:15px;padding-right:12px}.faq p{color:var(--muted);font-size:14px;margin:12px 0 0;white-space:pre-line}.kv{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 0;border-bottom:1px solid var(--line);font-size:14px}.kv:last-child{border:0}.kv span{color:var(--muted)}.kv b{font-weight:500;text-align:right;font-variant-numeric:tabular-nums}.order-item{padding:16px 0;border-bottom:1px solid var(--line)}.order-item:last-child{border:0;padding-bottom:0}.order-item:first-child{padding-top:0}.order-item header{display:flex;justify-content:space-between;gap:12px;font-weight:500}.order-item p{font-size:14px;color:var(--muted);margin:6px 0}.order-item small{color:var(--muted)}.ref-link{overflow-wrap:anywhere;font-size:13px;background:#101010;padding:12px;border-radius:8px;margin:16px 0}.stats{display:flex;gap:24px;margin-top:18px}.stats b{font-size:24px;display:block;font-variant-numeric:tabular-nums}.stats small{color:var(--muted);font-size:12px}.skeleton{height:14px;width:80%;background:#303030;border-radius:4px;margin:16px 0}.skeleton.short{width:50%}.offline{border:1px solid #634b37}.copyright{font-size:12px;color:var(--muted);text-align:center;margin:24px 0 0}@media(max-width:360px){.app{padding-left:12px;padding-right:12px}.panel{padding:18px}.brand-lockup{width:160px}h1{font-size:24px}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}
@media(max-width:600px){.conversation{max-height:260px}body:has(#support-text:focus) .nav{display:none}}
/* The owner's established Vaulto treatment is intentional: gradients, inset
   highlights, glass navigation, orange light and restrained entrance effects. */
:root{--bg:#0a0a0a;--surface:#161618;--raised:#242426;--accent:#ff7a44;--line:rgba(255,255,255,.12)}
body{min-height:100dvh;background:radial-gradient(85% 55% at 50% -6%,#3a3a3f 0,#1b1b1e 38%,#0a0a0a 78%),#0a0a0a}
.panel{border-radius:22px;background:linear-gradient(180deg,rgba(255,255,255,.085),rgba(255,255,255,.025));box-shadow:inset 0 0 0 1px rgba(255,255,255,.09),inset 0 1px 0 rgba(255,255,255,.09),0 12px 30px -22px rgba(0,0,0,.5);animation:panel-in .55s cubic-bezier(.3,.9,.3,1) both}
.help-shortcut{border-radius:18px;background:linear-gradient(145deg,rgba(255,255,255,.105),rgba(255,255,255,.035));box-shadow:inset 0 0 0 1px rgba(255,255,255,.12),inset 0 1px 0 rgba(255,255,255,.1);transition:transform .2s,box-shadow .2s}
.help-shortcut:hover{transform:translateY(-2px);box-shadow:inset 0 0 0 1px rgba(255,122,68,.3),0 10px 26px -15px rgba(255,77,18,.4)}.help-shortcut>span:last-child{display:grid;place-items:center;width:36px;height:36px;flex:none;border-radius:12px;color:#fff;background:linear-gradient(140deg,#ff7a44,#ff4d12);box-shadow:0 8px 18px -8px rgba(255,77,18,.6)}
.refresh,.btn{border:0;box-shadow:inset 0 0 0 1px rgba(255,255,255,.12),inset 0 1px 0 rgba(255,255,255,.07);border-radius:99px;background:linear-gradient(180deg,#303033,#222224);transition:transform .2s,filter .2s}.btn.primary{background:linear-gradient(160deg,#ff7a44,#ff4d12);box-shadow:0 10px 24px -10px rgba(255,77,18,.7),inset 0 1px 0 rgba(255,255,255,.24);color:#21100a}.btn:active,.refresh:active{transform:scale(.98)}
.nav{background:linear-gradient(180deg,rgba(42,42,45,.91),rgba(18,18,20,.97));backdrop-filter:blur(18px);border:0;box-shadow:inset 0 1px 0 rgba(255,255,255,.12),0 -14px 36px -25px rgba(0,0,0,.6)}.nav button{border-radius:16px;transition:background .2s,transform .2s}.nav button[aria-selected=true]{background:linear-gradient(180deg,#ff6a2e,#ff4d12);box-shadow:0 8px 18px -10px rgba(255,77,18,.8),inset 0 1px 0 rgba(255,255,255,.25);color:#1e0d06}.nav button:active{transform:scale(.97)}
.support-form textarea,.ref-link{border:0;background:rgba(0,0,0,.28);box-shadow:inset 0 0 0 1px rgba(255,255,255,.16),inset 0 2px 6px rgba(0,0,0,.1);border-radius:14px}.bubble{border-radius:16px;background:linear-gradient(150deg,#36363b,#28282c);box-shadow:inset 0 1px 0 rgba(255,255,255,.08)}.bubble.staff{background:linear-gradient(135deg,#593627,#35241f);box-shadow:inset 0 0 0 1px rgba(255,122,68,.16),inset 0 1px 0 rgba(255,255,255,.08)}.bubble.staff b{color:#ffb99b}.notice{background:linear-gradient(135deg,rgba(255,122,68,.14),rgba(255,77,18,.04));box-shadow:inset 0 0 0 1px rgba(255,122,68,.18);border-radius:16px}
.stats{gap:12px}.stats>div{flex:1;padding:15px 17px;border-radius:17px;background:radial-gradient(60% 70% at 70% 30%,rgba(255,255,255,.08),rgba(255,255,255,.01)),repeating-radial-gradient(circle at 80% 20%,rgba(255,255,255,.035) 0 1px,transparent 1px 4px),#171719;box-shadow:inset 0 0 0 1px rgba(255,255,255,.09),inset 0 1px 0 rgba(255,255,255,.08)}
.steps li.current i{border:0;background:linear-gradient(180deg,#ff6a2e,#ff4d12);color:#fff;box-shadow:0 5px 14px -5px rgba(255,77,18,.6);animation:step-pulse 2.5s ease-out infinite}.steps li.complete i{background:linear-gradient(180deg,#385a41,#22392a);box-shadow:inset 0 1px 0 rgba(255,255,255,.1)}.tag:before{box-shadow:0 0 10px rgba(255,122,68,.4)}
@keyframes panel-in{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}@keyframes step-pulse{0%,100%{transform:scale(1)}50%{transform:scale(1.08)}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* Three destinations, one main action, details opened only when needed. */
.nav{grid-template-columns:repeat(3,minmax(0,1fr))}
.app-header{margin-bottom:16px}
.help-shortcut{min-height:50px;padding:10px 15px;margin-bottom:20px}
.help-shortcut b{font-size:14px}.help-shortcut>span:last-child{width:30px;height:30px;border-radius:10px}
h1{font-size:22px;margin-bottom:16px}
.status-title{font-size:24px;line-height:1.25;margin-top:16px}
.steps{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin-top:24px}
.steps li{flex-direction:column;gap:7px;font-size:12px;align-items:center;text-align:center}
.steps li+li{position:relative}.steps li+li::before{content:"";position:absolute;right:calc(50% + 15px);top:11px;width:calc(100% - 30px);height:1px;background:var(--line)}
.extra-panel>summary{cursor:pointer;font-size:15px;font-weight:500;min-height:24px}
.extra-panel[open]>summary{margin-bottom:15px}
.extra-panel p:last-child{margin-bottom:0}
.profile-numbers{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin:20px 0}
.profile-numbers>div{padding:15px;border-radius:16px;background:repeating-radial-gradient(circle at 100% 0,rgba(255,255,255,.035) 0 1px,transparent 1px 5px),rgba(255,255,255,.025);box-shadow:inset 0 0 0 1px var(--line)}
.profile-numbers b{display:block;font-size:28px;font-weight:500;font-variant-numeric:tabular-nums}
.profile-numbers span{display:block;font-size:12px;color:var(--muted)}
.support-panel .conversation{margin-top:0}.support-form textarea{min-height:85px}